384000531-4-14-2026-05-CC-GLEG-DUMUNC-20260601154344

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 384000531
Report Date: 04/14/2026
Date Signed: 04/14/2026 02:16:59 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/01/2026 and conducted by Evaluator Hanson Leong

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20260401142622

FACILITY NAME:	GLIDE CHILD CARE & FAMILY SUPPORT		FACILITY NUMBER:	384000531
ADMINISTRATOR:	HOPKINS, LAMONICA		FACILITY TYPE:	850
ADDRESS:	434 ELLIS STREET		TELEPHONE:	(415) 674-6250
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94102
CAPACITY:	42	CENSUS: 20	DATE:	04/14/2026
		UNANNOUNCED	TIME BEGAN:	11:50 AM
MET WITH:	Lanie Igtanloc		TIME COMPLETED:	02:25 PM

ALLEGATION(S):

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- Staff did not provide adequate supervision, resulting in a day care child sustaining inuries

- Staff did not notify a day care chld's authorized representative of an unusual incident.

INVESTIGATION FINDINGS:

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On April 14, 2026, Licensing Program Analyst (LPA) Leong arrived at the facility to conduct a subsequent visit related to a complaint investigation. LPA met with Director Lanie Igtanloc and explained the purpose of the visit. Five staff members and twenty children were present during today’s visit.

All relevant information was collected and analyzed during the LPA investigation, and all parties involved were contacted and interviewed. Based on the information obtained from the LPA investigation, the allegations listed above were unsubstantiated, meaning it may have happened or is valid, there is no preponderance of evidence to prove the violations did or did not occur.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted, and report was reviewed with the facility representative, Lanie Igtanloc.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Hanson Leong
LICENSING EVALUATOR SIGNATURE:	DATE: 04/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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