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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384000729
Report Date: 07/05/2023
Date Signed: 07/05/2023 03:37:40 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/24/2023 and conducted by Evaluator Winnie Ly
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20230524150851
FACILITY NAME:KLEIN, ISABELL AND KLEIN, STEVENFACILITY NUMBER:
384000729
ADMINISTRATOR:KLEIN,ISABELLFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(415) 759-5710
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94122
CAPACITY:14CENSUS: 8DATE:
07/05/2023
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Steven KleinTIME COMPLETED:
03:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Provider using inappropriate forms of punishment.
Provider operating out of ratio.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 05, 2023, at approximately 2:00pm, Licensing Program Analyst (LPA) Ly, arrived at the facility unannounced to close the complaint investigation to the above allegations and met with Licensee Steven Klein. Present during the visit were Licensee, 2 Assistants caring for 8 children.

Based on information obtained during the course of this investigation through interviews and information obtained, there was no sufficient evidence to prove (1) Provider using inappropriate forms of punishment. (2) Provider operating out of ratio. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore the allegations are UNSUBSTANTIATED.

This report was reviewed with Licensee whose signature confirm have read the report. Report must be made available for public review upon request. A copy of this report and rights to comment and appeal have been discussed and left with Licensee. Notice of Site Visit shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Winnie Ly
LICENSING EVALUATOR SIGNATURE:

DATE: 07/05/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/05/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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