384001949-5-1-2026-05-CC-GLEG-DU7T6R-20260518142731

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 384001949
Report Date: 05/01/2026
Date Signed: 05/01/2026 01:13:39 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/30/2026 and conducted by Evaluator Winnie Ly

COMPLAINT CONTROL NUMBER: 05-CC-20260430102416

FACILITY NAME:	POTRERO KIDS AT DANIEL WEBSTER		FACILITY NUMBER:	384001949
ADMINISTRATOR:	OZUNA, YARENA		FACILITY TYPE:	850
ADDRESS:	465 MISSOURI STREET		TELEPHONE:	(415) 625-9578
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94107
CAPACITY:	38	CENSUS: 33	DATE:	05/01/2026
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Yarena Ozuna		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff did not prevent the spread of lice at the facility

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On May 01, 2026, Licensing Program Analyst (LPA) Ly, arrived at the facility unannounced to conduct complaint investigation to the above allegation and met with Director Yarena Ozuna. There were 7 staff members including the Director caring for 33 children.

Based on information obtained during the course of this investigation through interviews, record review and information collected, the allegation "Staff did not prevent the spread of lice at the facility" has deemed UNSUBSTANTIATED. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

This report was reviewed with Director whose signature confirm have read the report. Report must be made available for public review upon request. A copy of this report and rights to comment and appeal have been discussed with the Director and left with the Director. Notice of Site Visit shall remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Winnie Ly
LICENSING EVALUATOR SIGNATURE:	DATE: 05/01/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 1