384002199-9-29-2026-05-CC-DJOO-DYWRWP-20261016132325

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 384002199
Report Date: 09/29/2026
Date Signed: 09/29/2026 10:05:58 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/27/2026 and conducted by Evaluator Sheran Lo

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20260727120427

FACILITY NAME:	FACESSF - BAYVIEW PRESCHOOL		FACILITY NUMBER:	384002199
ADMINISTRATOR:	GONZALES, ALYSIA		FACILITY TYPE:	850
ADDRESS:	100 WHITNEY YOUNG CIRCLE		TELEPHONE:	(415) 821-7550
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94124
CAPACITY:	92	CENSUS: 39	DATE:	09/29/2026
		UNANNOUNCED	TIME BEGAN:	09:10 AM
MET WITH:	Mikayla Spoon		TIME COMPLETED:	12:15 PM

ALLEGATION(S):

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-Staff did not provide adequate supervision, resulting in day care child harming another day care child.

-Staff did not notify parent after child sustained injury while in care.

INVESTIGATION FINDINGS:

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On September 29, 2026, Licensing Program Analyst (LPA), Sheran Lo conducted a subsequent complaint inspection and met with Director Mikayla Spoon to discuss the above allegation. Purpose of the inspection was explained. Present is Director, 11 teachers with 39 children.

During the course of the investigation, interviews were conducted with Director, parents, and relevant documents were gathered. Based on the interviews and relevant documents, there was no sufficient evidence to prove that staff did not provide supervision or notify parent after injury. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

LPA conducted exit interview with Director Mikayla Spoon. Report and Notice of Site Visit was provided. Notice of Site Visit shall be posted for 30 consecutive days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Sheran Lo
LICENSING EVALUATOR SIGNATURE:	DATE: 09/29/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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