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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384002530
Report Date: 01/08/2025
Date Signed: 01/08/2025 03:28:38 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/05/2024 and conducted by Evaluator Sheran Lo
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20241205112218
FACILITY NAME:WU YEE CHILDREN'S SERVICES - KIRKWOOD CCC (INF)FACILITY NUMBER:
384002530
ADMINISTRATOR:TAYLOR, RAVELLEFACILITY TYPE:
830
ADDRESS:729 KIRKWOOD AVENUETELEPHONE:
(415) 822-5505
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94124
CAPACITY:22CENSUS: 11DATE:
01/08/2025
UNANNOUNCEDTIME BEGAN:
01:37 PM
MET WITH:Joyce YoungTIME COMPLETED:
03:53 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
-Staff scratched infant
-Staff do not ensure that infant's diapering needs are met
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On January 8, 2025, Licensing Program Analyst (LPA), Sheran Lo conducted a subsequent complaint inspection and met with Regional Manager Joyce Young to discuss the above allegations. Purpose of the inspection was explained. Present is Manager, 7 staff with 11 children in care.

During the course of the investigation, interviews were conducted with Director, parents, and relevant documents were gathered. Based on the interviews and relevant documents, there was no sufficient evidence to prove the facility staff scratched infant or not ensure diapering needs met. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

LPA conducted exit interview with Manager. Report and Notice of Site Visit was provided. Notice of Site Visit shall be posted for 30 consecutive days.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Sheran Lo
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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