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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384002631
Report Date: 09/03/2026
Date Signed: 09/03/2026 04:48:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/08/2026 and conducted by Evaluator Brendon Van
COMPLAINT CONTROL NUMBER: 05-CC-20260608170801
FACILITY NAME:GROWING PLACE FAMILY PRESCHOOL AND PARENTING CTR.FACILITY NUMBER:
384002631
ADMINISTRATOR:RYE, ROBERTFACILITY TYPE:
850
ADDRESS:1250 QUINTARA STREETTELEPHONE:
(415) 418-6863
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94116
CAPACITY:58CENSUS: 25DATE:
09/03/2026
UNANNOUNCEDTIME BEGAN:
03:11 PM
MET WITH:Robert RyeTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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9
-Staff pinched a child in care.
INVESTIGATION FINDINGS:
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On September 3, 2026, Licensing Program Analyst (LPA) Van conducted an unannounced inspection to conclude a complaint investigation regarding the allegation that staff pinched a child in care and to deliver findings to the center. LPA met with the Director, Robert Rye, who granted LPA entry to the center. At the time of the inspection, the Director and 9 staff members were supervising 25 children. The center was operating within its licensed capacity and met staffing and supervision requirements.

As part of the investigation, LPA conducted interviews, reviewed records, and examined all relevant documents. Information obtained did not produce consistent statements indicating that any staff member pinched a child. No witnesses reported observing physical contact consistent with pinching, and documentation reviewed did not support the allegation. Children interviewed did not provide statements confirming the alleged conduct.
continued on page 2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Brendon Van
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20260608170801
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: GROWING PLACE FAMILY PRESCHOOL AND PARENTING CTR.
FACILITY NUMBER: 384002631
VISIT DATE: 09/03/2026
NARRATIVE
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page 2.
The Department has completed its investigation into this allegation. Although the allegation may have occurred or may be valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegation is Unsubstantiated.

A Notice of Site Visit was issued and must remain posted for 30 days.

An exit interview was conducted with the Director, Robert Rye.
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Brendon Van
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2