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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384002696
Report Date: 04/06/2023
Date Signed: 04/06/2023 01:16:01 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/13/2023 and conducted by Evaluator Luis Gomez
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20230213153737
FACILITY NAME:LITTLE ANGELS NURSERY SCHOOLFACILITY NUMBER:
384002696
ADMINISTRATOR:OUELLETTE, JOYFACILITY TYPE:
850
ADDRESS:610-A CORTLAND AVENUETELEPHONE:
(415) 722-7476
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94110
CAPACITY:20CENSUS: 16DATE:
04/06/2023
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Anayeli Franco, Rabab TawfikTIME COMPLETED:
01:20 PM
ALLEGATION(S):
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Staff is inappropriately disciplining day care children.
Staff does not provide adequate supervision to day care children resulting in day care children sustaining injuries.
INVESTIGATION FINDINGS:
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On 4/6/2023 at 9:45AM., Licensing Program Analyst (LPA) Luis J. Gomez met with Teacher, Anayeli Franco. Purpose of the inspection was explained and was for an unannounced, complaint investigation. Present were three staff caring for 16 children. Licensee, Rabab Tawfik arrived during inspection. All children had been signed in. LPA inspected facility for health and safety hazards.

During inspection, LPA performed site observations, interviews and reviewed facility records. At 12:00PM., Based on observation, interviews, record review, LPA confirmed facility does not have updated menu posted in facility. Advisory Note: Technical Violation (LIC9102TV) was issued.

During the course of the investigation, observations were conducted on 2/13/2023 and 4/6/2023. A review of the facility records was complete, which included the staff files, children's files, and children’s roster (LIC9040). LPA conducted interviews with the parents, children, staff and involved parties. (REFER TO LIC9099C, FOR CONT.)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20230213153737
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: LITTLE ANGELS NURSERY SCHOOL
FACILITY NUMBER: 384002696
VISIT DATE: 04/06/2023
NARRATIVE
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(Page 2)
Based on evidence collected, LPA is unable to determine if staff is inappropriately disciplining day care children. During interviews, staff reported using verbal redirection and calming strategies when assisting children.

Based on evidence collected, LPA is unable to determine if facility does not provide adequate supervision to day care children resulting in injuries. During inspection, LPA observed facility operating within proper teacher- child ratio.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated.

LPA conducted exit interview with Licensee. Complaint report explained and the Notice of Site Visit was posted during inspection.
SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/06/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2