384002728-3-25-2026-05-CC-DJOO-DT6KP8-20260415080416

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 384002728
Report Date: 03/25/2026
Date Signed: 03/25/2026 10:17:54 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/10/2026 and conducted by Evaluator Sheran Lo

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20260210091718

FACILITY NAME:	SOJOURNER TRUTH CENTER		FACILITY NUMBER:	384002728
ADMINISTRATOR:	RAMIREZ-MORALES, JESSICA		FACILITY TYPE:	830
ADDRESS:	1 CASHMERE STREET		TELEPHONE:	(415) 401-1379
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94124
CAPACITY:	45	CENSUS: 27	DATE:	03/25/2026
		UNANNOUNCED	TIME BEGAN:	09:09 AM
MET WITH:	Jessica Ramirez-Morales		TIME COMPLETED:	10:45 AM

ALLEGATION(S):

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Staff are not meeting day care infant's diapering needs
Staff are not meeting day care infant's hygiene needs
Staff are not changing day care infant out of wet clothes in cold weather
Staff allowed day care infants to play in dirty water

INVESTIGATION FINDINGS:

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On March 25, 2026, Licensing Program Analyst (LPA), Sheran Lo conducted a subsequent complaint inspection and met with Director Jessica Ramirez-Morales to discuss the above allegation. Purpose of the inspection was explained. Present were Director, 13 staff with 27 children in care.

During the course of the investigation, interviews were conducted with Director, parents, and relevant documents were gathered. Based on the interviews and relevant documents, there was no sufficient evidence to prove the facility staff are not meeting infant's diapering and hygiene needs. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

LPA conducted exit interview with Director. Report and Notice of Site Visit was provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Sheran Lo
LICENSING EVALUATOR SIGNATURE:	DATE: 03/25/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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