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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384003012
Report Date: 11/14/2024
Date Signed: 11/14/2024 01:45:17 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/31/2024 and conducted by Evaluator Luis Gomez
COMPLAINT CONTROL NUMBER: 05-CC-20241031100738
FACILITY NAME:SUNSHINE PRESCHOOL CENTERFACILITY NUMBER:
384003012
ADMINISTRATOR:YUZON, NADINEFACILITY TYPE:
850
ADDRESS:650 ANDOVER STREETTELEPHONE:
(650) 291-0512
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94110
CAPACITY:30CENSUS: 8DATE:
11/14/2024
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:Carolyn Arrospide, Maria SanchezTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Staff restrained day care child.
INVESTIGATION FINDINGS:
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On 11/14/2024 at 8:35AM., Licensing Program Analyst (LPA) Luis Gomez met with Lead Teacher, Carolyn Arrospide. The purpose of the inspection was explained and was for an Unannounced, Complaint Investigation. Site Supervisor, Maria Sanchez arrived during inspection. Present was Site Supervisor and 2 staff caring for 8 children. LPA inspected facility for health and safety hazards.

During inspection, LPA performed site observation, interviews and reviewed facility records.

During the course of this investigation, observations were conducted on 11/5/2024 and 11/14/2024. A review of the facility records was complete, which included the staff records, children records, and facility file. LPA conducted interviews with licensee, staff, director, and involved parties. (REFER TO LIC9099C, FOR CONT.)

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 05-CC-20241031100738
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: SUNSHINE PRESCHOOL CENTER
FACILITY NUMBER: 384003012
VISIT DATE: 11/14/2024
NARRATIVE
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(PAGE 2)
Regarding the allegation of staff restrained day care child; Based on evidence collected, LPA determined allegation made is valid. During interviews, it was reported facility staff had physically restrained child for 5 minutes.

Based on information obtained, the preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED. California code of Regulations (Title 22, Section 12 Chapter 1) and is being cited on attached 9099D. Appeal rights and Notice of cite visit was provided.

This report will be kept in the Facility File and will be made available for Public Review upon request. Website for Forms and Regulations: www.ccld.ca.gov. This report and rights to comment and appeal were discussed.

Signed copy of this report was provided to Site Supervisor.

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/31/2024 and conducted by Evaluator Luis Gomez
COMPLAINT CONTROL NUMBER: 05-CC-20241031100738

FACILITY NAME:SUNSHINE PRESCHOOL CENTERFACILITY NUMBER:
384003012
ADMINISTRATOR:YUZON, NADINEFACILITY TYPE:
850
ADDRESS:650 ANDOVER STREETTELEPHONE:
(650) 291-0512
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94110
CAPACITY:30CENSUS: 8DATE:
11/14/2024
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:Carolyn Arrospide, Nancy AzarTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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9
Staff spoke inappropriately to day care child.
INVESTIGATION FINDINGS:
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On 11/14/2024 at 8:35AM., Licensing Program Analyst (LPA) Luis Gomez met with Lead Teacher, Carolyn Arrospide. The purpose of the inspection was explained and was for an Unannounced, Complaint Investigation. Director Maria Sanchez arrived during inspection. Present was director and 2 staff caring for 7 children. LPA inspected facility for health and safety hazards.

During inspection, LPA performed site observation, interviews and reviewed facility records.

During the course of this investigation, observations were conducted on 11/5/2024 and 11/14/2024. A review of the facility records was complete, which included the staff records, children records, and facility file. LPA conducted interviews with licensee, staff, director, and involved parties. (REFER TO LIC9099C, FOR CONT.)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 05-CC-20241031100738
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: SUNSHINE PRESCHOOL CENTER
FACILITY NUMBER: 384003012
VISIT DATE: 11/14/2024
NARRATIVE
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(Page 2)
Regarding the allegation staff spoke inappropriately to day care child; Based on evidence collected, LPA was unable to determine if allegation made is valid. During inspection, LPA observed staff using appropriate word choice and tones while assisting children in care.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

LPA conducted exit interview with director.

Report was explained and Notice of Site Visit was provided.

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 05-CC-20241031100738
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: SUNSHINE PRESCHOOL CENTER
FACILITY NUMBER: 384003012
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/14/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/19/2024
Section Cited
CCR
101223(a)(1)
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101223(a)(1) (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by:
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Director will conduct training with staff to review proper behavior intervention techniques to assist children with behavioral needs. Staff training will be conducted by the due date: 11/19/2024.
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During interviews, it was reported facility staff had physically restrained child for 5 minutes. This poses a potential health and safety risk to children in care.
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Director will submit staff attendance, training material, and agenda to the Department via email.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5