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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384003012
Report Date: 12/04/2024
Date Signed: 12/04/2024 12:19:16 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/31/2024 and conducted by Evaluator Luis Gomez
COMPLAINT CONTROL NUMBER: 05-CC-20241031100738
FACILITY NAME:SUNSHINE PRESCHOOL CENTERFACILITY NUMBER:
384003012
ADMINISTRATOR:YUZON, NADINEFACILITY TYPE:
850
ADDRESS:650 ANDOVER STREETTELEPHONE:
(650) 291-0512
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94110
CAPACITY:30CENSUS: 6DATE:
12/04/2024
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:Carolyn Arrospide, Maria SanchezTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Staff handled day care child in a rough manner.
INVESTIGATION FINDINGS:
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On 12/4/2024 at 8:35AM., Licensing Program Analyst (LPA) Luis Gomez met with Lead Teacher, Carolyn Arrospide. Purpose of the inspection was explained and was for an Unannounced, Complaint Investigation. Site Supervisor, Maria Sanchez and licensee, Nancy Azar arrived during inspection. Present was Site Supervisor and 1 staff caring for 6 children. LPA inspected facility for health and safety hazards.

During inspection, LPA performed site observation, interviews, and reviewed facility records. During investigation, LPA confirmed facility does not have full-time director onsite. Advisory Note: Technical Violation (LIC9102TV) was issued.

During the course of this investigation, observations were conducted on 11/5/2024, 11/14/2024, 11/22/2024, and 12/4/2024. A review of the facility records was complete, which included the staff records, children records, and facility file. LPA conducted interviews with licensee, staff, site supervisor, sample of children, and involved parties. (REFER TO LIC9099C, FOR CONT.)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20241031100738
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: SUNSHINE PRESCHOOL CENTER
FACILITY NUMBER: 384003012
VISIT DATE: 12/04/2024
NARRATIVE
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(Page 2)
Regarding the allegation staff handled child in rough manner; Based on evidence collected, LPA was unable to determine if allegation made is valid. During inspection, LPA observed staff use verbal intervention to assist daycare children.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

LPA conducted exit interview with site supervisor.

Report was explained and Notice of Site Visit was provided.

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2