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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384003012
Report Date: 05/07/2026
Date Signed: 05/07/2026 12:49:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/03/2026 and conducted by Evaluator Luis Gomez
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260303095951
FACILITY NAME:SUNSHINE PRESCHOOL CENTERFACILITY NUMBER:
384003012
ADMINISTRATOR:YUZON, NADINEFACILITY TYPE:
850
ADDRESS:650 ANDOVER STREETTELEPHONE:
(650) 291-0512
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94110
CAPACITY:30CENSUS: 5DATE:
05/07/2026
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:Michelle Martinez, Nancy AzarTIME COMPLETED:
01:10 PM
ALLEGATION(S):
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Unqualified staff providing care to day care children.
Staff hit another staff in the presence of day care children.
INVESTIGATION FINDINGS:
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On 5/7/2026 at 8:35AM., Licensing Program Analyst (LPA) Luis Gomez met with Teacher, Michelle Martinez. The purpose of today’s inspection was explained and was for an unannounced, complaint inspection. Present was the lead teacher supervising one child. The licensee, Nancy Azar and 4 additional children arrived during inspection. LPA inspection facility for health and safety hazards.

During today’s inspection, LPA conducted interviews, reviewed records, and performed site observation.
During the course of this investigation, observations were conducted on: 3/10/2026 and 5/7/2026. The review of facility records was also complete, which included the staff files and children’s files. LPA conducted interviews with licensee, staff, and involved parties. (REFER TO LIC9099C, FOR CONT.)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20260303095951
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: SUNSHINE PRESCHOOL CENTER
FACILITY NUMBER: 384003012
VISIT DATE: 05/07/2026
NARRATIVE
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Based on evidence collected, LPA was unable to determine if an unqualified staff is providing care to day care children. During record review, LPA confirmed the staff members present are fully qualified, and possess at least 12 post -secondary units in early childhood education or child development.

Based on evidence collected, LPA was unable able to determine if a staff hit another staff in the presence of day care children. Per licensee, personnel are to elevate concerns to management immediately, and schedule staff conflict mediation to resolve issues with other staff.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the complaint is Unsubstantiated.

LPA conducted exit interview with licensee, Nancy Azar and complaint investigation report was discussed. The Notice of Site Visit, and the provider rights were given.
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2