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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384003040
Report Date: 07/03/2025
Date Signed: 07/03/2025 03:33:32 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/02/2025 and conducted by Evaluator Luis Gomez
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20250702141129
FACILITY NAME:MARIN DAY SCHOOLS - HILLS PLAZAFACILITY NUMBER:
384003040
ADMINISTRATOR:MORALES, DENAYFACILITY TYPE:
850
ADDRESS:345 SPEAR STREETTELEPHONE:
(341) 500-4110
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94111
CAPACITY:44CENSUS: 0DATE:
07/03/2025
UNANNOUNCEDTIME BEGAN:
02:05 PM
MET WITH:Alan MiknisTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Staff confine children to furniture.
INVESTIGATION FINDINGS:
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On 7/3/2025 at 2:05PM., Licensing Program Analyst (LPA) Luis Gomez met with Assistant Director, Alan Miknis. The purpose of today’s inspection was explained and was for an unannounced, 10-day complaint inspection. Per Assistant Director, facility is closed for staff development.

During the course of this investigation, site observation were conducted on 4/14/2025, 5/7/2025, and 7/1/2025. A review of facility records was complete, which includes the staff files, children files, incident reports, and staff/ parent handbooks. LPA conducted interviews with director, assistant director, regional manager, staff, children, and involved parties. (REFER TO LIC9099C, FOR CONT.)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 05-CC-20250702141129
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: MARIN DAY SCHOOLS - HILLS PLAZA
FACILITY NUMBER: 384003040
VISIT DATE: 07/03/2025
NARRATIVE
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(Page 2)
Regarding the allegation of staff confine children to furniture; Based on evidence collected, LPA determine allegation made is valid. During interviews, it was reported, when adequate staffing is not available children are required to remain on napping cots during the scheduled rest period.

The preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED. Title 22, California Code of Regulations (CCR, Title 22, Division 12, Chapter 1, Article 06) are being cited on attached LIC9099D.

Notice of site visit was provided to the facility. Website for Forms and Regulations: www.ccld.ca.gov. Appeal rights were provided to Assistant Director.

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 05-CC-20250702141129
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: MARIN DAY SCHOOLS - HILLS PLAZA
FACILITY NUMBER: 384003040
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/03/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/07/2025
Section Cited
CCR
101223(a)(2)
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101223(a)(2) Personal Rights: (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by:
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Facility will submit Child Napping Transition Plan and Staffing Plan / LIC500 to the Department (CDSS).
Child napping transition plan submitted will include facility plan for classroom coverage during unanticipated shortages. In addition, facility will submit a written policy ensuring an alternative activity is provided to children who have completed their nap/ quiet rest.
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During interviews, it was reported, when adequate staffing is not available children are required to remain on napping cots during the scheduled rest period. This poses a potential health and safety risk to children in care.
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Proof of correction will be submitted to the Department by the due date: 7/7/2025. Documents will be submitted via email.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/02/2025 and conducted by Evaluator Luis Gomez
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20250702141129

FACILITY NAME:MARIN DAY SCHOOLS - HILLS PLAZAFACILITY NUMBER:
384003040
ADMINISTRATOR:MORALES, DENAYFACILITY TYPE:
850
ADDRESS:345 SPEAR STREETTELEPHONE:
(341) 500-4110
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94111
CAPACITY:44CENSUS: 0DATE:
07/03/2025
UNANNOUNCEDTIME BEGAN:
02:05 PM
MET WITH:Alan MinkisTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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2
3
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9
Staff yell at children in care
INVESTIGATION FINDINGS:
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On 7/3/2025 at 1:00PM., Licensing Program Analyst (LPA) Luis Gomez met with Assistant Director, Alan Miknis. The purpose of today’s inspection was explained and was for an unannounced, 10-day complaint inspection. Per Assistant Director, facility is closed for staff development.

During the course of this investigation, site observation were conducted on 4/14/2025, 5/7/2025, and 7/1/2025. A review of facility records was complete, which includes the staff files, children files, incident reports, and staff/ parent handbooks. LPA conducted interviews with director, assistant director, regional manager, staff, children, and involved parties. (REFER TO LIC9099C, FOR CONT.)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 05-CC-20250702141129
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: MARIN DAY SCHOOLS - HILLS PLAZA
FACILITY NUMBER: 384003040
VISIT DATE: 07/03/2025
NARRATIVE
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(Page 2)
Regarding the allegation of staff yell at children in care; Based on evidence collected, LPA was unable to determine if allegation made is valid. During inspection, LPA observed staff using appropriate language and tones when assisting children in care.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is founded to be UNSUBSTANTIATED.

Notice of site visit was provided to the facility. Website for Forms and Regulations: www.ccld.ca.gov. Appeal rights were provided to Assistant Director.
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5