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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004009
Report Date: 09/12/2024
Date Signed: 09/12/2024 04:39:42 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/01/2024 and conducted by Evaluator Brendon Van
COMPLAINT CONTROL NUMBER: 05-CC-20240701144933
FACILITY NAME:MEANINGFUL BEGINNINGS LLCFACILITY NUMBER:
384004009
ADMINISTRATOR:OZUNA, YARENAFACILITY TYPE:
830
ADDRESS:633 TARAVAL STREETTELEPHONE:
(415) 941-7965
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94116
CAPACITY:48CENSUS: 14DATE:
09/12/2024
UNANNOUNCEDTIME BEGAN:
03:25 PM
MET WITH:Thereza CernaTIME COMPLETED:
04:45 PM
ALLEGATION(S):
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-Staff failed to promptly address the child's needs.
INVESTIGATION FINDINGS:
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On September 12, 2024, Licensing program analyst (LPA) Van conducted a subsequent complaint inspection visit to deliver findings on the above allegation. LPA met with the lead teacher, Thereza Cerna. The purpose of the inspection was explained to the lead teacher, and access to the center was granted. Six teachers supervised 14 children (4 toddlers and 10 infants).

After conducting a thorough investigation, which included interviews with current and former teachers and reviewing all relevant documents, it was determined that the staff did not promptly attend to the child's needs during napping time. C1 was crying for some time before a staff member went and checked on them. As a result, it was violating the child’s personal rights.

See LIC 9099D on the following page for the deficiency cited today.

An exit interview was conducted, and the report was reviewed with the Lead teacher, Thereza Cerna.

Due to a printer issue, the report and site visit notice were emailed to the Lead teacher today. The lead teacher printed out the document on-site during the visit. LPA informed the teacher that the site visit notice must be displayed for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Brendon Van
LICENSING EVALUATOR SIGNATURE:

DATE: 09/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20240701144933
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: MEANINGFUL BEGINNINGS LLC
FACILITY NUMBER: 384004009
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/12/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/27/2024
Section Cited
CCR
101223(a)(2)
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101223 Personal Rights (a)The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
This requirement was not met, as evidenced by:
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The Center is required to ensure that all teachers are aware of the personal rights of the children as stated in Title 22, section 101223 of the regulations. The Center is expected to conduct training on this matter and submit all training materials and evidence of teachers' participation to the Licensing office no later than September 27, 2024.
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Based on the interview and records review, the center did not comply with the regulations cited above. The staff failed to promptly address the child's needs, resulting in the child crying for an extended period before receiving assistance. This violation poses a potential health and safety risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Brendon Van
LICENSING EVALUATOR SIGNATURE:

DATE: 09/12/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/12/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2