384004009-7-1-2024-05-CC-GLEG-D6Z2QZ-20240708173645

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 384004009
Report Date: 07/01/2024
Date Signed: 07/01/2024 04:12:31 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/20/2024 and conducted by Evaluator Brendon Van

COMPLAINT CONTROL NUMBER: 05-CC-20240520092943

FACILITY NAME:	MEANINGFUL BEGINNINGS LLC		FACILITY NUMBER:	384004009
ADMINISTRATOR:	OZUNA, YARENA		FACILITY TYPE:	830
ADDRESS:	633 TARAVAL STREET		TELEPHONE:	(415) 941-7965
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94116
CAPACITY:	48	CENSUS: 12	DATE:	07/01/2024
		UNANNOUNCED	TIME BEGAN:	01:55 PM
MET WITH:	Amany Salah, Luisa Baj, and Ashley Du		TIME COMPLETED:	04:10 PM

ALLEGATION(S):

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-The Center failed to report the child's injury to the Licensing Department
-The staff did not provide comfortable accommodations for the children in care.

INVESTIGATION FINDINGS:

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On July 1, 2024, Licensing Program Analyst (LPA) Van conducted an unannounced inspection to deliver the complaint findings in conjunction with unusual incident case management. The case management is documented in a separate report. LPA met with the new site Director, Amany Salah, and Executive Director, Luisa Baj. The purpose of the inspection was explained, and entry to the Center was granted. Today, 6 staff members supervised 12 children (4 infants and 8 toddlers.) The owner, Ashley Du arrived during the visit.

During the investigation, LPA interviewed teachers, examined medical records, and collected all relevant documents. Based on the available information, it was determined that the center failed to report the child's injury to the Licensing Department, even after the CPS conducted their inspection on a potential suspicious fall injury at the Center. The investigation also uncovered the violation of the children's personal rights, as the staff failed to provide adequate clothing for outdoor play during cold weather, specifically by not providing jackets for the children.
Continued on page 2...

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Garfield Leung	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Brendon Van	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 07/01/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/20/2024 and conducted by Evaluator Brendon Van

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20240520092943

FACILITY NAME:	MEANINGFUL BEGINNINGS LLC		FACILITY NUMBER:	384004009
ADMINISTRATOR:	OZUNA, YARENA		FACILITY TYPE:	830
ADDRESS:	633 TARAVAL STREET		TELEPHONE:	(415) 941-7965
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94116
CAPACITY:	48	CENSUS: 12	DATE:	07/01/2024
		UNANNOUNCED	TIME BEGAN:	01:55 PM
MET WITH:	Amany Salah, Luisa Baj, and Ashley Du		TIME COMPLETED:	04:10 PM

ALLEGATION(S):

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-Facility is operating out of ratio.
-Staff did not prevent a day-care child from climbing on a book shelf.

INVESTIGATION FINDINGS:

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On July 1, 2024, Licensing Program Analyst (LPA) Van conducted an unannounced inspection to deliver the complaint findings in conjunction with unusual incident case management. The case management is documented in a separate report. LPA met with the new site Director, Amany Salah, and Executive Director, Luisa Baj. The purpose of the inspection was explained, and entry to the Center was granted. Today, 6 staff members supervised 12 children (4 infants and 8 toddlers.) The owner, Ashley Du arrived during the visit.

As part of the investigation, LPA interviewed teachers, examined medical records, and collected all relevant documents. Based on the information obtained, the child attempted to climb the single-side children’s books rack and accidentally fell. The teacher was in proximity, heard the child cry, and comforted the child. Based on the records reviewed, it was confirmed that the teacher-to-children ratio was met. This was verified through the children's sign-in and sign-out records, as well as the teachers' schedules and timecards.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegations are Unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.

Exit interview was conducted, and the report was reviewed with the new Director, Amany Salah.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Garfield Leung	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Brendon Van	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 07/01/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 05-CC-20240520092943

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: MEANINGFUL BEGINNINGS LLC	FACILITY NUMBER: 384004009
	VISIT DATE: 07/01/2024

NARRATIVE

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Based on information gathered through interviews and evidence obtained, the preponderance of evidence standards has been met. Therefore, the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1, is being cited on the attached LIC9099D.

A notice of site visit was given and must remain posted for 30 days.

Exit interview was conducted, and the report was reviewed with the new Director, Amany Salah.

SUPERVISOR'S NAME: Garfield Leung	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Brendon Van	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 07/01/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2024

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 05-CC-20240520092943

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: MEANINGFUL BEGINNINGS LLC	FACILITY NUMBER: 384004009
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 07/01/2024

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 07/12/2024 Section Cited CCR 101212(d)(1)(B)	1 2 3 4 5 6 7	101212 Reporting Requirements (d) Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event. (1) Events reported shall include the following:(B) Any injury to any child that requires medical treatment. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	• The center is required to develop a written plan that includes a comprehensive review of the reporting requirements specified in Title 22 regulations. This plan is expected to be submitted by July 12, 2024.
	8 9 10 11 12 13 14	Based on the interview and record review, the center is not in compliance with the above regulation. The center failed to promptly report an injury incident to the Licensing department. This violation potentially poses a health and safety risk to children in care.	8 9 10 11 12 13 14
Type B 07/12/2024 Section Cited CCR 101223(a)(2)	1 2 3 4 5 6 7	101223 Personal Rights(a)The licensee shall ensure that each child is accorded the following personal rights:(2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.	1 2 3 4 5 6 7	All center staff are required to review and undergo retraining on children's personal rights in accordance with Title 22 of the regulations. Upon completion of the training, detailed documentation outlining the topics covered and verifying staff attendance will be submitted to Licensing by the specified plan of correction due date.
	8 9 10 11 12 13 14	Based on the interview and records review, it was found that the center did not comply with regulations regarding providing reasonable and comfortable accommodations to children. The staff did not ensure that the children were provided with adequate clothing for the chilly outdoor conditions. This violation poses a potential health and safety risk to the children in care.	8 9 10 11 12 13 14

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Garfield Leung	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Brendon Van	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 07/01/2024

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2024

LIC9099 (FAS) - (06/04)

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