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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004104
Report Date: 05/01/2024
Date Signed: 05/01/2024 04:39:16 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/29/2024 and conducted by Evaluator Cindy Mok
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20240329131935
FACILITY NAME:SUNNY INFANT & PRESCHOOL CENTER (INFANT)FACILITY NUMBER:
384004104
ADMINISTRATOR:SIU CHING CHAN(MAJO)FACILITY TYPE:
830
ADDRESS:3300 BALBOA STREETTELEPHONE:
(415) 831-3300
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94121
CAPACITY:22CENSUS: 22DATE:
05/01/2024
UNANNOUNCEDTIME BEGAN:
02:10 PM
MET WITH:Majo SiuTIME COMPLETED:
05:10 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
2:10Staff was illegitimately hit by the owner and/or Site Director in front of children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts (LPAs) Mok & Tso conducted an unannounced inspection to finalize this complaint. LPAs met with the Site Director and/or owner, Majo Siu, and explained the purpose of the inspection. There were 22 infants with 6 staff present. Based on the interviews with witnesses, there was no sufficient evidence to prove staff was illegitimately hit by the owner and/or Site Director in front of children.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur. Therefore, the allegation is Unsubstantiated.

An exit inspection was conducted with the Site Director and/or owner and appeal rights were explained. A printed copy of the report, as well as a printed copy of the appeal rights, were provided to the Licensee at the conclusion of the inspection. Notice of site visit was posted and must remain posted for 30 days for public review.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Cindy Mok
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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