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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004105
Report Date: 04/03/2024
Date Signed: 04/03/2024 05:52:33 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/29/2024 and conducted by Evaluator Man Tso
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20240329114314
FACILITY NAME:SUNNY INFANT & PRESCHOOL CENTER (PRESCHOOL)FACILITY NUMBER:
384004105
ADMINISTRATOR:SIU CHING CHAN(MAJO)FACILITY TYPE:
850
ADDRESS:3300 BALBOA STREETTELEPHONE:
(415) 831-3300
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94121
CAPACITY:23CENSUS: 25DATE:
04/03/2024
UNANNOUNCEDTIME BEGAN:
04:29 PM
MET WITH:Staff, Mei Hua Liang TIME COMPLETED:
06:15 PM
ALLEGATION(S):
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9
Overcapacity
Over ratio
INVESTIGATION FINDINGS:
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On April 03, 2024 at 1:45 PM, Licensing Program Analysts (LPAs), Tso and Mok made an unannounced complaint inspection and met with staff, Mei Hua Liang (Staff). Purpose of the inspection was explained. Present in the facility is 2 teachers, and 25 children. Children’s Roster and Sign in/out records were reviewed. During the inspection, observation, interviews, and records review were conducted.
Based on LPAs’ gathered information through observation, interviews and records reviews, the agency has investigated the complaint allegations above, overcapacity and over ratio. LPA Tso observed there were 8 children (4 is napping) in the preschool day care area supervised by 1 staff. There were 17 children in the classroom next to the preschool daycare area supervised by 1 staff. There are 25 children in total. But the facility license capacity is 23.
The facility failed to comply with the Staffing Ratio and Capacity regulations. The preponderance of evidence standard has been met. The above allegations are found to be SUBSTANTIATED. Two type A violations were issued today, April 03, 2024 in accordance with the California Code of Regulations, Title 22, Division 12 & Chapter 3, citations were being cited on the attached two LIC 9099Ds.
This report has been discussed and reviewed with the Staff whose signature confirmed have read the report. The Facility is advised to provide a copy of the Complaint Investigation Report and the Type "A" Deficiencies cited to the parents and guardians of children currently enrolled in care and parents of newly enrolled children during the next 12 months. A signed and dated LIC 9224 shall be maintained in all Children's files. This report will be maintained in the facility file and made available for public review three years after the thirty-day posting requirement has been met.
Exit interview conducted and report was reviewed with the Staff, Mei Hua Liang.
This report and a notice of site visit was given to the licensee and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Man Tso
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 05-CC-20240329114314
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: SUNNY INFANT & PRESCHOOL CENTER (PRESCHOOL)
FACILITY NUMBER: 384004105
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/03/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/04/2024
Section Cited
CCR
101161(a)
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101161 Limitations on Capacity
(a)A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.

This requirement is not met as evidenced by:
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The Director would provide the plan to correct the deficiency by the POC due date (4/4/2024). LPA would revisit for the deficiency clearance.
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Based on observation, interview and record review, LPA observed a staff supervised 17children, and a staff supervised 8 children (4 napping), 25 children in total. But the capacity of the license is 23, the facility representative did not ensure the child care center operating within the capacity, which poses an immediate Health, Safety or Personal Rights risks to persons in care.
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Type A
04/04/2024
Section Cited
CCR
101216.3(a)
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7
101216.3 Teacher-Child Ratio
(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance

This requirement is not met as evidenced by:
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The Director would provide the plan to correct the deficiency by the POC due date (4/4/2024).LPA would revisit for the deficiency clearance.
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Based on observation, interview and record review, LPA observed a staff supervised 17children. The facility representative did not ensure the child care center operating within the teacher-child ratio, which poses an immediate Health, Safety or Personal Rights risks to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Man Tso
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3