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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004114
Report Date: 05/12/2022
Date Signed: 05/12/2022 03:12:59 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/02/2022 and conducted by Evaluator April Cowan
COMPLAINT CONTROL NUMBER: 05-CC-20220302102202
FACILITY NAME:STUDIO MONTESSORI, LLC (PS)FACILITY NUMBER:
384004114
ADMINISTRATOR:PAUL, ZOE O.FACILITY TYPE:
850
ADDRESS:633 8TH STREETTELEPHONE:
(415) 510-1287
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94103
CAPACITY:31CENSUS: 12DATE:
05/12/2022
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Zoe PaulTIME COMPLETED:
03:25 PM
ALLEGATION(S):
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- Day Care childrn are playing in unsafe areas
INVESTIGATION FINDINGS:
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On May 12, 2022, At 3:00 PM, Licensing Program Analyst (LPA) Cowan met with site director Zoe Paul. LPA arrived for an unannounced subsequent complaint inspection. The purpose of inspection was explained. Present in the facility director and teachers caring for 12 children.
During the course of investigation, LPA has interviewed director, staff, and parents of children in care. Through interviews, LPA became aware that children were playing on the top floor of a parking lot of the neighboring building. Although director states that the top floor is designated for child care play, there were still cars present. This is a potential risk to children in care.

Based on LPA’s interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is founded to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division & Chapter number), are being cited on the attached LIC 9099D.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: April Cowan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/12/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/12/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/02/2022 and conducted by Evaluator April Cowan
COMPLAINT CONTROL NUMBER: 05-CC-20220302102202

FACILITY NAME:STUDIO MONTESSORI, LLC (PS)FACILITY NUMBER:
384004114
ADMINISTRATOR:PAUL, ZOE O.FACILITY TYPE:
850
ADDRESS:633 8TH STREETTELEPHONE:
(415) 510-1287
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94103
CAPACITY:31CENSUS: 12DATE:
05/12/2022
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Zoe PaulTIME COMPLETED:
03:25 PM
ALLEGATION(S):
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- Staff did not provide adequate supervision to daycare children while in care
- Staff is not abiding by admission agreement
INVESTIGATION FINDINGS:
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On May 12, 2022, At 3:00 PM, Licensing Program Analyst (LPA) Cowan met with site director Zoe Paul. LPA arrived for an unannounced subsequent complaint inspection. The purpose of inspection was explained. Present in the facility director and 2 teachers caring for 12 children.
During the course of investigation, LPA interviewed director, staff, and parents of children in care. LPA has not found any evidence that the facility is not supervising children adequately. Facility seems to have adequate staff employed and present.
Through file review, LPA observed that the facility's policy for Enrollment and Admissions contract which states "The school reserves the right to suspend, expel, or otherwise remove studen from the school if the head of school concludes, in his/her sole discretion..."

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: April Cowan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/12/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/12/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 05-CC-20220302102202
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: STUDIO MONTESSORI, LLC (PS)
FACILITY NUMBER: 384004114
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/12/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/12/2022
Section Cited
CCR
101223(a)(2)
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101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by:
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Director agrees to no longer use the parking lot for recreational play as of 5-12-22.
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Based on interviews, LPA learned that children played in the parking lot for recreational play. This poses a potential risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: April Cowan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/12/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/12/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3