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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004177
Report Date: 05/14/2024
Date Signed: 05/14/2024 01:16:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/21/2024 and conducted by Evaluator Man Tso
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20240221130644

FACILITY NAME:LAUREL HEIGHTS CHILD DEVELOPMENT CENTER(INFANT)FACILITY NUMBER:
384004177
ADMINISTRATOR:KRISTINA LANGNERFACILITY TYPE:
830
ADDRESS:2675 GEARY BLVD, SUITE 400TELEPHONE:
(415) 306-4730
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94118
CAPACITY:64CENSUS: 39DATE:
05/14/2024
UNANNOUNCEDTIME BEGAN:
11:58 AM
MET WITH:Elizabeth ChrismanTIME COMPLETED:
01:25 PM
ALLEGATION(S):
1
2
3
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5
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7
8
9
Staff did not follow child's allergy plan
Staff did not meet child's diapering needs
Staff left children in wet or soiled clothing
Staff did not check ingredients of food which may cause allergies prior to giving to the child in care, and did not record the medication administered.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On May 14, 2024, at approximately 11.15am, Licensing Program Analyst (LPA) Tso conducted a visit for delivery of the complaint investigation findings and met with the Director Elizabeth Chrisman. Present during the inspection was the Director, 14 teachers, caring for 39 children.

During the course of the investigation, interviews were conducted with staff members and relevant documents were gathered. Based on the interviews, observation, and record review, there was no sufficient evidence to prove that the allegations listed above, occurred. Although the allegations may have happened or is valid, there is no preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

Exit interview conducted and this report was reviewed with the Director whose signature confirm have read the report. Report must be made available for public review upon request. A copy of this report and appeal rights have been discussed and left with Director. Notice of Site Visit shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Garfield LeungTELEPHONE: (650) 266-8867
LICENSING EVALUATOR NAME: Man TsoTELEPHONE: (650) 379-9021
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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