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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004192
Report Date: 05/19/2025
Date Signed: 05/19/2025 10:07:27 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/27/2025 and conducted by Evaluator Sheran Lo
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20250327105510
FACILITY NAME:L'ACADEMY PRESCHOOL SF NOB HILLFACILITY NUMBER:
384004192
ADMINISTRATOR:GARCIA, SARAFACILITY TYPE:
850
ADDRESS:1868 VAN NESS AVENUE UNIT 1TELEPHONE:
(415) 706-2559
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94109
CAPACITY:26CENSUS: 17DATE:
05/19/2025
UNANNOUNCEDTIME BEGAN:
09:13 AM
MET WITH:Sara GarciaTIME COMPLETED:
11:14 AM
ALLEGATION(S):
1
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5
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9
-Staff hit day care child
-Staff handled day care child in a rough manner
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
8
9
10
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12
13
On May 19, 2025, Licensing Program Analyst (LPA), Sheran Lo conducted a subsequent complaint inspection and met with Director Sara Garcia to discuss the above allegations. Purpose of the inspection was explained. Present is Director, 3 staff with 17 children in care.

During the course of the investigation, interviews were conducted with Director, parents, and relevant documents were gathered. Based on the interviews and relevant documents, there was no sufficient evidence to prove the staff hit or handled children in rough manner. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

LPA conducted exit interview with Director. Report and Notice of Site Visit was provided. Notice of Site Visit shall be posted for 30 consecutive days.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Sheran Lo
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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