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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004253
Report Date: 07/23/2025
Date Signed: 07/23/2025 02:42:33 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/15/2025 and conducted by Evaluator Jovanna Badger
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20250415120908
FACILITY NAME:GUO, YANYANFACILITY NUMBER:
384004253
ADMINISTRATOR:GUO, YANYANFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(415) 799-6756
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94112
CAPACITY:14CENSUS: 10DATE:
07/23/2025
UNANNOUNCEDTIME BEGAN:
01:20 PM
MET WITH:Yanyan GuoTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Licensee is operating facility over capacity.
INVESTIGATION FINDINGS:
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On 7/23/2025, at 1:20PM, Licensing Program Analyst (LPAs) J. Badger and L. Gomez, conducted an unannounced complaint investigation visit at the above named location. LPA met with the licensee, Yanyan Guo, and explained the purpose of the visit. Present during the visit today was, the licensee, the licensees husband, 1 infants and 9 preschool children.

During the course if this investigation, LPA conducted obsevations on 6/12/2025 and 7/23/2025. A review of the facility records was also completed and interviews were conducted with involved parties. (REFER TO LIC9099C, FOR CONT.)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Jovanna Badger
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20250415120908
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: GUO, YANYAN
FACILITY NUMBER: 384004253
VISIT DATE: 07/23/2025
NARRATIVE
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(Page 2)
Regarding the allegation of licensee is operating over capacity; Based on information obtained, LPAs were unable to determine if allegation made is valid.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is found to be UNSUBSTANTIATED.

A notice of site visit was provided and must remain posted for 30 days. Exit interview conducted and report was reviewed with the, Licensee, Yanyan Guo.
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Jovanna Badger
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2