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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004290
Report Date: 09/26/2025
Date Signed: 09/26/2025 02:17:30 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/28/2025 and conducted by Evaluator Katie Krenn
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20250728131515
FACILITY NAME:GERMAN INTERNATIONAL SCHOOL OF SILICON VALLEYFACILITY NUMBER:
384004290
ADMINISTRATOR:MARIE-LOUISE NASTKEFACILITY TYPE:
850
ADDRESS:117 DIAMOND STREETTELEPHONE:
(650) 254-0748
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94114
CAPACITY:64CENSUS: 24DATE:
09/26/2025
UNANNOUNCEDTIME BEGAN:
08:42 AM
MET WITH:Noelle McGregorTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Facility did not ensure that the facility is free of pests.
INVESTIGATION FINDINGS:
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On 09/26/25, Licensing Program Analyst (LPA) Katie Krenn conducted a complaint inspection in response to the above complaint allegation. LPA met Director, Noelle McGregor and explained the purpose of today's visit was to continue the investigation of a complaint. Present during the visit was Director, five teachers, 17 preschool age children and seven kindergarteners. Teacher to child ratio was met the facility was operating within it's capacity on this day.

During the course of the investigation, interviews were conducted, pertinent documentation were reviewed, and observations were made. Based on interviews, records reviewed, and observations, the preponderance of evidence standard has been met, therefore the above allegation is found SUBSTANTIATED.

A notice of site visit was issued and must remain posted in a prominent place for 30 days.
LPA reviewed the report, appeal rights, and conducted exit interview with Director, Noelle McGregor.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Katie Krenn
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 05-CC-20250728131515
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: GERMAN INTERNATIONAL SCHOOL OF SILICON VALLEY
FACILITY NUMBER: 384004290
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/26/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/26/2025
Section Cited
CCR
101238(a)(1)
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(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
(1) The licensee shall take measures to keep the center free of flies, other insects, and rodents.
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The facility hired appropriate pest control and had additional deep cleanings. The facility is pest free at the time of this visit.
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Based on interviews, the licensee did not comply with the section cited above by not keeping the facility rodent free, which violates the physical plant regulation and poses a potential health or safety risk to persons in care.
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The facility had completed their plan of correction prior to this citation, so the citation will be cleared on the same day that it is issued.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Katie Krenn
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3