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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004402
Report Date: 08/26/2022
Date Signed: 08/31/2022 04:39:02 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/11/2022 and conducted by Evaluator Nathan Garcia
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20220811144845
FACILITY NAME:KAI MING PMSQUARE CHILDREN'S CENTER-PSFACILITY NUMBER:
384004402
ADMINISTRATOR:SUSANNA LEUNGFACILITY TYPE:
850
ADDRESS:671 CHINA BASIN STREETTELEPHONE:
(415) 982-4777
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94158
CAPACITY:20CENSUS: 15DATE:
08/26/2022
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Gabriela RiveraTIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
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5
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7
8
9
Staff handled child in a physically inappropriate manner.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/26/2022, Licensing Program Analyst (LPA), Garcia and LPM Oquendo made an unannounced visit to the Kai Ming Pre-school facility to deliver the findings and close out a complaint. LPA was granted entry by Regional Manager, Gabriela Rivera and LPA explained the purpose of the visit. All the facility's staff members have had their criminal background checks cleared by Guardian. During the visit, there were 15 preschool children with 4 staff members, 2 substitute, 1 lead teacher and 1 substitute assistant teacher.

During the course of the investigation, interviews were conducted with children, Regional Manager, staff, and relevant documents were gathered. Based on the interviews and relevant documents, there was no sufficient evidence to prove that the staff handled child in a physically inappropriate manner. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

Appeal rights was discussed with the Regional Manager, Gabriela Rivera.

A copy of this report and the licensee's “Appeal Rights” were given to the regional manager.

Exit interview conducted and report was reviewed with the Regional manager, Gabriela Rivera.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Nathan Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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