384004405-10-2-2026-05-CC-AZEA-DZBN5D-20261029100921

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 384004405
Report Date: 10/02/2026
Date Signed: 10/02/2026 12:47:03 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/28/2026 and conducted by Evaluator Jaclyn Naves

COMPLAINT CONTROL NUMBER: 05-CC-20260928103122

FACILITY NAME:	SFUSD-TULE ELK PARK EARLY EDUCATION SCHOOL		FACILITY NUMBER:	384004405
ADMINISTRATOR:	NANCY LAMBERT-CAMPBELL		FACILITY TYPE:	850
ADDRESS:	2110 GREENWICH STREET		TELEPHONE:	(415) 749-3551
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94123
CAPACITY:	96	CENSUS: 52	DATE:	10/02/2026
		UNANNOUNCED	TIME BEGAN:	11:56 AM
MET WITH:	Nancy Lambert		TIME COMPLETED:	01:00 PM

ALLEGATION(S):

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Staff handled child in a rough manner.
Staff withheld food from child in care.

INVESTIGATION FINDINGS:

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On October 2, 2026, Licensing Program Analysts (LPAs) Naves and Van conducted unnacounced complaint investigation. LPAs met with the Director Nancy Lambert-Campbell and explained the purpose of the visit and were granted entry into the facility. Present today were 52 children being supervised by 13 staff members including the director. The department received a complaint regarding a staff member handling a child in a rough manner and withholding food from the samechild.

Since the allegations above were addressed during the September 23, 2026 case management visit, the allegation would still be substantiated, but no deficiency will be issued today.

Based on the totality of the information available from the LPA’s investigation, the preponderance of evidence standard has been met. Therefore, both of the above allegations are found to be SUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the facility representative, Nancy Lambert-Campbell.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Jaclyn Naves
LICENSING EVALUATOR SIGNATURE:	DATE: 10/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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