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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004482
Report Date: 05/05/2023
Date Signed: 05/05/2023 06:06:45 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/22/2023 and conducted by Evaluator April Cowan
COMPLAINT CONTROL NUMBER: 05-CC-20230322104756
FACILITY NAME:BRIGHT SPOT EARLY LEARNING CENTER LLCFACILITY NUMBER:
384004482
ADMINISTRATOR:LU, AN TIENFACILITY TYPE:
830
ADDRESS:3198 FULTON STREETTELEPHONE:
(415) 702-6130
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94118
CAPACITY:29CENSUS: 8DATE:
05/05/2023
UNANNOUNCEDTIME BEGAN:
04:35 PM
MET WITH:Jaime NajarroTIME COMPLETED:
06:22 PM
ALLEGATION(S):
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- Staff handled day care child in an inappropriate manner.
INVESTIGATION FINDINGS:
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On May 5, 2023 at 3:26 PM, Licensing Program Analyst (LPA) Cowan met with licensee, Jaime Najarro for an unannounced subsequent complaint inspection. The purpose of inspection was explained to licensee. Present in the facility is licensee and 3 staff caring for 8 children.
In today’s inspection, LPA inspected for health and safety hazards. LPA discussed safe sleep with licensee.
During the course of investigation, interviews were conducted with Licensee, staff, and parents. A witness states that they have observed a staff member handle a child roughly.

Based on LPA’s interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation(s) is founded to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division & Chapter number), are being cited on the attached LIC 9099D.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: April Cowan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20230322104756
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: BRIGHT SPOT EARLY LEARNING CENTER LLC
FACILITY NUMBER: 384004482
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/05/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type A
05/12/2023
Section Cited
CCR
101223(a)(3)
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101223 Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights:
(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning
This reqirement was not met as evidenced by:
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Licensee agrees to speak to director to have all staff trained on how to physically handle infnts by 5/15/23. Licensee will have director email to LPA.
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Based on interviews, licensee did not comply wiht this regulation in that a witness has states that staff has treated a child roughl.,
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: April Cowan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2