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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004495
Report Date: 03/25/2026
Date Signed: 03/25/2026 12:31:27 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/24/2026 and conducted by Evaluator Sheran Lo
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260324120343
FACILITY NAME:WU YEE CHILDREN'S SERVICES-SOUTHEAST ELCFACILITY NUMBER:
384004495
ADMINISTRATOR:DUNCAN, BONNIEFACILITY TYPE:
850
ADDRESS:1550 EVANS AVENUETELEPHONE:
(415) 230-7508
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94124
CAPACITY:53CENSUS: 39DATE:
03/25/2026
UNANNOUNCEDTIME BEGAN:
11:13 AM
MET WITH:Bonnie DuncanTIME COMPLETED:
01:09 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff member handled day care child in care in a rough manner.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On March 25, 2026, Licensing Program Analyst (LPA), Sheran Lo conducted a complaint inspection and met with Director Bonnie Duncan to discuss the above allegation. Purpose of the inspection was explained. Present were Director, 11 teachers with 39 children in care.

During the course of the investigation, interviews were conducted with Director, and relevant documents were gathered. Based on the interviews and relevant documents, there was no sufficient evidence to prove the facility staff handled child in rough manner. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

LPA conducted exit interview with Director. Report and Notice of Site Visit was provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Sheran Lo
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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