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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004587
Report Date: 10/14/2026
Date Signed: 10/14/2026 03:24:49 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/24/2026 and conducted by Evaluator Hanson Leong
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260924123252
FACILITY NAME:MISSION MONTESSORI (PS)FACILITY NUMBER:
384004587
ADMINISTRATOR:LISA MCKEEFACILITY TYPE:
850
ADDRESS:50 Fell STTELEPHONE:
(415) 805-8315
CITY:San FranciscoSTATE: CAZIP CODE:
94102
CAPACITY:120CENSUS: 39DATE:
10/14/2026
UNANNOUNCEDTIME BEGAN:
02:07 PM
MET WITH:Megan WalkerTIME COMPLETED:
03:35 PM
ALLEGATION(S):
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9
- Staff hits and pinches day care children.
- Staff handles day care children in an inappropriate manner.
- Staff does not ensure day care children's hygiene needs are being met.
- Staff does not treat day care children with respect.
- Staff speaks inappropriately about day care child.
INVESTIGATION FINDINGS:
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On October 14, 2026, Licensing Program Analyst (LPA) Leong arrived at the facility to close the complaint investigation. LPA met with Assistant Director Megan Walker and explained the purpose of the visit. The director was not present during today's visit.

During today's visit, 39 children and 9 staff members were present.

All relevant information was collected and analyzed during the LPA investigation, and all parties involved were contacted and interviewed. Based on the information obtained from the LPA investigation, the allegations listed above were unsubstantiated, meaning it may have happened or is valid, there is no preponderance of evidence to prove the violations did or did not occur. .

A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the facility representative, Megan Walker.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Hanson Leong
LICENSING EVALUATOR SIGNATURE:

DATE: 10/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/14/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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