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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004744
Report Date: 04/22/2026
Date Signed: 04/22/2026 03:33:27 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/26/2026 and conducted by Evaluator Jennifer Yee
COMPLAINT CONTROL NUMBER: 05-CC-20260226105023
FACILITY NAME:WU YEE CHILDREN'S SERVICES-OCEAN ELCFACILITY NUMBER:
384004744
ADMINISTRATOR:GUO, EMILYFACILITY TYPE:
830
ADDRESS:1820 ALEMANY BLVD.TELEPHONE:
(415) 230-7508
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94112
CAPACITY:22CENSUS: 9DATE:
04/22/2026
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Emily GuoTIME COMPLETED:
03:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff handle infants in a rough manner.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Yee conducted a visit to close this complaint. The purpose of the inspection was explained. Present at the facility were Director, 4 teachers with 9 children in care.

During the course of the investigation, interviews were conducted with Director, teachers, parents, and attempted to reach out to the reporting party. Based on the interviews, there was no sufficient evidence to prove the facility staff handled child in rough manner. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

LPA conducted exit interview with Director. Report and Notice of Site Visit was provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Jennifer Yee
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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