<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004855
Report Date: 10/07/2025
Date Signed: 10/07/2025 12:30:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/18/2025 and conducted by Evaluator Jennifer Yee
COMPLAINT CONTROL NUMBER: 05-CC-20250918195659
FACILITY NAME:YMCA SF/MISSION BRANCH-VILLA DE KAPUSOFACILITY NUMBER:
384004855
ADMINISTRATOR:TERESA NAVIDAFACILITY TYPE:
860
ADDRESS:2350 SAN JOSE AVENUETELEPHONE:
(415) 846-0933
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94112
CAPACITY:50CENSUS: 24DATE:
10/07/2025
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Teresa NatividadTIME COMPLETED:
10:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not provide adequate supervision resulting in day care children hitting other day care children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Yee conducted a visit to close the complaint investigation. Present at the facility were Site Director Teresa Natividad, seven staff members, and 24 children. During the investigation, LPA interviewed the site director and reviewed video footage.

Based on the information obtained, the finding for this complaint is determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. Therefore, the allegation is considered unsubstantiated.

This report was read and explained to the facility's representative.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Jennifer Yee
LICENSING EVALUATOR SIGNATURE:

DATE: 10/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1