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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384004889
Report Date: 05/15/2026
Date Signed: 05/15/2026 11:24:27 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/14/2026 and conducted by Evaluator Sheran Lo
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260414110230
FACILITY NAME:LEON, ELOISAFACILITY NUMBER:
384004889
ADMINISTRATOR:ELOISA LEONFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(415) 845-8006
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94124
CAPACITY:14CENSUS: 5DATE:
05/15/2026
UNANNOUNCEDTIME BEGAN:
08:46 AM
MET WITH:Eloisa LeonTIME COMPLETED:
02:04 PM
ALLEGATION(S):
1
2
3
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5
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7
8
9
Licensee does not allow parents to enter the home
Licensee does not ensure sharp objects are inaccessible to children
Licensee yells at children
Licensee force feeds children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On May 15, 2026, Licensing Program Analyst (LPA), Sheran Lo conducted a subsequent complaint inspection and met with Licensee Eloisa Leon. Present is Licensee, helper, and five children (four infants and one preschool).

During the course of the investigation, interviews were conducted with Licensee, parents, and relevant documents were gathered. Based on the interviews and relevant documents, there was no sufficient evidence to prove that Licensee not allow parents to enter, have sharp objects are accessible, yell at children or force feed children. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is Unsubstantiated.

LPA conducted exit interview with Licensee. Report and Notice of Site Visit was provided. Notice of Site Visit shall be posted for 30 consecutive days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Sheran Lo
LICENSING EVALUATOR SIGNATURE:

DATE: 05/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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