384004979-9-23-2026-05-CC-MROZ-DZ4R4V-20261022124208

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 384004979
Report Date: 09/23/2026
Date Signed: 09/23/2026 03:46:10 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/27/2026 and conducted by Evaluator Catrina Quimbo

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20260727160658

FACILITY NAME:	SF TIKES ACADEMY		FACILITY NUMBER:	384004979
ADMINISTRATOR:	SARAH SHIMKUNAS		FACILITY TYPE:	860
ADDRESS:	1133 SOUTH VAN NESS AVENUE		TELEPHONE:	(415) 826-8222
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94110
CAPACITY:	117	CENSUS: 72	DATE:	09/23/2026
		UNANNOUNCED	TIME BEGAN:	02:10 PM
MET WITH:	Sarah Shimkunas		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Facility is not maintaining a comfortable temperature for children.
Cleaning chemicals and supplies are kept accessible to children.
Children are not offered the opportunity to nap or rest.
Insufficient cots for each child under the age of five.

INVESTIGATION FINDINGS:

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On September 23, 2026, at approximately 2:10pm, Licensing Program Analyst (LPA) Quimbo conducted an unannounced complaint visit to SF Tikes Academy. LPA met with facility director, Sarah Shimkunas, and explained the purpose of the visit.

Present during the visit included 14 teaching staff (including director) with 72 children (6 toddlers and 66 preschoolers). During today's visit, LPA observed program is currently operating in the Elephant Room (17 preschoolers with 2 staff), Fish Room (15 preschoolers with 3 staff), Flamingo Room (15 preschoolers with 3 staff), Grasshopper Room (6 toddlers with 2 staff), Koala Room (8 children with 1 staff), and Ladybugs Room (11 children with 2 staff).

Throughout the investigation, LPA toured facility, conducted facility observations, reviewed facility records and interviewed random selection of staff.
(Continue report on page 2...)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Catrina Quimbo
LICENSING EVALUATOR SIGNATURE:	DATE: 09/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 05-CC-20260727160658

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: SF TIKES ACADEMY	FACILITY NUMBER: 384004979
	VISIT DATE: 09/23/2026

NARRATIVE

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(Continued, Page 2...)
LPA did not observe the thermostats in the facility to exceed a temperature of 85 degrees Fahrenheit. Per staff interviewed, air conditioning is turned on as needed and is left on for a few hours to ensure a comfortable temperature is maintained for children, if the facility is too warm. Thermostat also includes a heater if the facility is too cold.

LPA observed cleaning chemicals and solutions to be stored in a locked closet that requires a key code to unlock. LPA did not observe spray bottles with cleaning chemicals accessible to children. Per staff interviewed, spray bottles with cleaning chemicals are stored in a high shelf in the classrooms or are kept in staffs' hands.

LPA observed children are provided an opportunity to rest or nap at the facility. LPA also observed children who do not want to rest or nap to have a quiet activity to do. Per staff interviewed, all children are given the opportunity to rest or nap, if needed. Staff also indicated that children are not forced to rest nor nap at facility.

LPA observed cots are utilized for napping children. LPA also observed cots are stored away when they are not in use. Per staff interviewed, there are a sufficient number of cots that are made available for children who may want to rest or nap at the facility. Staff also indicated that a cot is made available to any child who may want to rest or nap at the facility.

Although the above allegations may have happened or are valid, based on LPA's observations, interviews and record review which were conducted, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is found to be UNSUBSTANTIATED.

No deficiencies were issued during today's visit.

Notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with facility director, Sarah Shimkunas.

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Catrina Quimbo
LICENSING EVALUATOR SIGNATURE:	DATE: 09/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2026

LIC9099 (FAS) - (06/04)

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