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13 | On 1/22/2025, Licensing Program Analyst (LPA) Tobola arrived unannounced for the purpose of delivering complaint investigation findings and was greeted by Amelia Arcinas, Lead Staff. LPA toured the facility, interviewed residents, staff and outside parties, reviewed resident records, and made observations during the course of the investigation.
Complaint alleges an illegal eviction towards resident (R1). Upon interviews with staff (S1 & S2), residents (R2 & R3) it was indicated that R1 had left the facility voluntarily and further stated that R1 was highly verbally aggressive towards staff and other residents. S1 further explained that the facility did not evict R1 but was R1’s decision to leave the facility with no further contact. The facility followed with appropriate reporting requirements from the incident. Reviewing R1’s medical assessment indicated that R1 can leave the facility unassisted.
Additional interview with San Francisco Department of Public Health Social Worker, (I2) confirmed that R1 had left the facility voluntarily with no notice or contact to either the facility or I2. I2 is responsible for R1’s placement and indicated that R1 had left San Francisco area for approximately 1 month and returned around 10/25/2024. I2 stated that during the time frame that R1 was unable to be located; R1’s placement at the facility was ended by I2 after a two week hold on R1’s placement in case R1 returned. Upon R1’s return and contact with I2; R1 was admitted into a temporary shelter located in San Francisco. I2 stated that they were in the process of completing a medical assessment for R1, required for DPH clearance when transferring into another long term care facility. I2 further stated that R1 was not cooperative with completing the medical assessment, delaying R1 in being properly placed in a new facility.
Continued onto LIC909-C |