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13 | On 6/5/2025, Licensing Program Analyst (LPA) Tobola arrived unannounced for the purpose of initiating complaint investigation and was greeted by Licensee, William Encarnacion. LPA toured the facility, interviewed resident and made observations during the investigation.
Complaint alleges facility staff are not meeting resident (R1) nutritional needs. Upon inspection of facility, LPA observed an ample amount of both perishable and non-perishable food supplies enough for residents in care. Food was observed to be fresh with various options offering nutritional value. Upon statement from Adult Protective Services Worker (I1), the facility was inspected at a previous date and found no concerns or a lack of food supply. I1 had also gathered contradicting statements after interview with R1. LPA conducted interview with R1 during the visit and R1 stated that they did not have any concerns with the food and confirmed that they receive 3 meals per day. R1's statements had contradicted the allegation. LPA observed staff cooking baked chicken for lunch and for residents to take on their outings.
A finding that the complaint allegation facility staff are not meeting clients nutritional needs is unsubstantiated meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. No deficiency cited.
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