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25 | On 3/8/2024 San Bruno Regional Office conducted a non-compliance conference meeting with Regional Director of Operations, Beau Ayers, Director of Regulatory Compliance, Marlene Nelson & Corporate Support Nurse, Paulette Rubiales.
Present in the meeting are Regional Manager, Vivien Helbling, Licensing Program Managers, Jackie Jin & April Cowan, Licensing Program Analyst, Grace Donato, Ombudsman Richard Murphy.
During non-compliance meeting, the following violations were discussed, Personal Rights of Residents in All Facilities, Administrator - Qualifications and Duties, Personal Accommodations and Services, Basic services, Eviction Procedures, Infection Control Requirements, Personnel Requirements – General.
During this meeting, it was discussed, Licensee will receive more frequent monitoring inspection visits to ensure compliance with this compliance plan and Title 22 Regulations for 2 years. Licensee was provided the link below for resources and guidance to improve facility operations:
https://www.cdss.ca.gov/inforesources/community-care/resource-guide-for-providers |