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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 390308140
Report Date: 09/30/2025
Date Signed: 09/30/2025 09:09:17 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/03/2025 and conducted by Evaluator Kesha Lewis
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20250603092629
FACILITY NAME:CENTRAL VALLEY TRAINING CENTER, INC.FACILITY NUMBER:
390308140
ADMINISTRATOR:MICHAEL CARROLLFACILITY TYPE:
775
ADDRESS:7603 MURRAY DRIVETELEPHONE:
(209) 951-1504
CITY:STOCKTONSTATE: CAZIP CODE:
95210
CAPACITY:90CENSUS: 87DATE:
09/30/2025
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Candice PelletierTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
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9
Facility staff did not report incident per regulatory requirements
Staff member engaged in rough handeling of client
INVESTIGATION FINDINGS:
1
2
3
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5
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7
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9
10
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13
On 9-30-2025, Licensing Program Analyst (LPA) Kesha Lewis arrived unannounced to deliver findings for the above allegations. LPA met with Program Director Candice and explained the purpose of the visit.

This complaint is in regards to complaint number # 27-AS-20250617152516 that was SUBSTANTIATED and the facility cited. Based on interviews with staff and video evidence on the incident. The preponderance of the evidence standard has been met therefore the allegations Staff handled client in a rough manner and

Staff yelled at client in an inappropriate manner are SUBSTANTIATED. The finding that the complaint is substantiated means that the allegation is valid because the preponderance of the standard has been met.
for citations see complaint # 27-AS-20250617152516.

An exit interview was conducted with administrator Candice Pelletier and a copy provided to facility via emaild due printer error.


Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Liza King
LICENSING EVALUATOR NAME: Kesha Lewis
LICENSING EVALUATOR SIGNATURE:

DATE: 09/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/30/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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