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25 | On 9-6-23 at 12:45pm, Licensing Program Analysts (LPAs) Michael Bilger and Arvin Villanueva arrived unannounced to conduct a case management regarding an incident reported on 9-1-23. LPAs met with Program Administrator Michael Carroll and explained the purpose of the visit. LPAs conducted interviews with Staff1 (S1), S2, and S3 and conducted a facility observation. LPAs also attempted interview with resident1 (R1). LPAs also reviewed additional facility file documentation. Based on record reviews and interviews it was determined that on 8-30-23, staff on duty heard a slap and witnessed R1's hand in motion from the corner of staff's eye, and thought R1's hand was slapped by staff4 (S4) sitting next to R1. It was further determined that on 8-31-23, a staff member witnessed S4 slap R1 on the right hand with force and in a punitive nature while R1 was attempting to reach for an object. Record reviews and interviews conducted further revealed R1 was holding R1's hand and appeared to be in pain.
Incident occurring on 8-30-23 and 8-31-23 was made known to program administrator on 8-31-23. The incident occurring on 8-31-23 was reported to licensing department, ombudsman, and local law enforcement within regulatory time frames. R1's hand was observed by facility staff to not appear bruised, however, R1 was not sent to urgent care or other emergency services to confirm any non-injury. Based on interview and record review, it was revealed that the event occurring on 8-30-23 was not reported to licensing department, ombudsman, or local law enforcement. Based on review of incident report and interviews, S4, who was witnessed to have slapped R1's hand stated while laughing: "She asked for it." Additional record reviews revealed elder abuse training was completed for S1, S2, S3, and S4.
Based on today's case management, citations are issued under Title 22, Division 6. An exit interview was conducted with Michael Carroll and a copy of this report was provided to Michael. Appeal rights provided. |