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13 | On 8-8-24 at 10:46am, Licensing Program Analyst (LPA) Michael Bilger arrived unannounced to open and investigate the complaint allegation noted above. LPA met with program director (PD) Michael Carroll and explained the purpose of the visit. LPA conducted interviews with client1 (C1), staff1 (S1), S2, S3, and an additional witness (W1). Additionally, LPA reviewed incident report dated 6-28-24 and previous case management related to this incident on 7-10-24. LPA also reviewed training records for S2 and S3, and invidiualized program plan (IPP) for C1. Based on interview and record review, on 6-24-24, C1 was engaged in a behavior episode which involved C1 placing self on the ground and proceed in an extensive rolling motion which resulted in day program coordinating with C1's facility residence for early departure from the program that day. C1 returned to his residence on 6-24-24. It was revealed that various redness and bruising as well as torn clothing of C1 was observed immediately after the incident during a body check conducted by C1's facility staff with day program staff present. Day program continues to monitor C1 during program attendance and update care plan accordingly to address behaviors.
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