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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 390312133
Report Date: 10/24/2024
Date Signed: 10/29/2024 12:51:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/16/2024 and conducted by Evaluator Janie Davis
COMPLAINT CONTROL NUMBER: 53-CC-20241016090040
FACILITY NAME:HANSEL & GRETEL DAY CARE CENTERFACILITY NUMBER:
390312133
ADMINISTRATOR:JEAN TEICHEIRAFACILITY TYPE:
850
ADDRESS:1014 WEST CENTER STREETTELEPHONE:
(209) 823-6525
CITY:MANTECASTATE: CAZIP CODE:
95337
CAPACITY:83CENSUS: DATE:
10/24/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:TIME COMPLETED:
01:45 PM
ALLEGATION(S):
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9
Staff yells at children.
INVESTIGATION FINDINGS:
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13
Licensing Program Analyst (LPA) Janie Davis met with the Director Jean Teicheira to provide findings for the above allegation. The complainant alleged the facility was in violation of breaking the Personal Rights of Children by staff yelling at children in care. During the investigation process, LPA conducted interviews, and made observations. The director stated the rooms can become very noisy and staff may use elevated tone during circle time activity to ensure children could hear.
Based on the conflicting information obtained throughout the course of this investigation, the above allegation could not be substantiated or dismissed. Although the allegations may have happened (or is valid), there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the finding is UNSUBSTANTIATED.
No Title 22 deficiencies were cited at time of visit. An exit interview was conducted in which the report was reviewed and discussed with Director Jean Teicheira. Appeal rights were discussed, and a printed version was given to director.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Janie Davis
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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