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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 390312377
Report Date: 07/09/2026
Date Signed: 07/09/2026 03:06:49 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/30/2026 and conducted by Evaluator Janie Davis
COMPLAINT CONTROL NUMBER: 53-CC-20260430135515
FACILITY NAME:KIDS ACADEMYFACILITY NUMBER:
390312377
ADMINISTRATOR:LISA BROWNFACILITY TYPE:
840
ADDRESS:680 INDUSTRIAL PARK DRIVETELEPHONE:
(209) 823-9944
CITY:MANTECASTATE: CAZIP CODE:
95337
CAPACITY:42CENSUS: DATE:
07/09/2026
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Lisa Brown, DirectorTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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1.Staff did not ensure proper supervision resulting in child leaving facility
2.Staff yelled at daycare child
INVESTIGATION FINDINGS:
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On July 9, 2026, Licensing Program Analysts (LPAs) Janie Davis and Lauren Scott met with facility director Lisa Brown,to deliver the findings of the complaint investigation regarding the above allegations.

During the course of the investigation, LPA Davis conducted interviews and obtained information pertaining to the allegations. It was alleged that staff yell at daycare childrn and Staff did not ensure proper supervision resulting in child leaving facility. LPA made observations at the facility and conducted interviews with staff, parents and children.
Based on conflicting information obtained, the above allegations could not be substantiated or dismissed. Although the allegations may have happened (or are valid), there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the findings are UNSUBSTANTIATED.

continued on 9099C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Janie Davis
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20260430135515
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: KIDS ACADEMY
FACILITY NUMBER: 390312377
VISIT DATE: 07/09/2026
NARRATIVE
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No Title 22 deficiencies were cited at time of visit. An exit interview was conducted in which the report was reviewed and discussed with facility representative Lisa Brown. Appeal rights were discussed and a printed version was given to director. Notice of Site was posted and must remain posted for 30 days.
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Janie Davis
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2