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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 390320920
Report Date: 01/28/2026
Date Signed: 01/28/2026 03:40:10 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/17/2025 and conducted by Evaluator David Nguyen
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20251217090527
FACILITY NAME:LITTLE LEARNERS PRESCHOOLFACILITY NUMBER:
390320920
ADMINISTRATOR:BONNIE CEARLEYFACILITY TYPE:
850
ADDRESS:3588 BROOKSIDE ROADTELEPHONE:
(209) 954-7656
CITY:STOCKTONSTATE: CAZIP CODE:
95219
CAPACITY:165CENSUS: 103DATE:
01/28/2026
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Cearley, BonnieTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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1. Personal Rights: Staff did not allow daycare children access to the bathroom.
2. Personal Rights: Staff did not ensure child had access to appropriate clothing for the weather.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) David Nguyen met with facility representative/director Bonnie Cearley for the purpose of closing a complaint investigation. LPA Nguyen notified facility representative of the complaint. LPA toured the on-limit areas during the inspection. There were one hundred and three (103) childcare children present and being supervised by eight (8) childcare teachers during naptime.

It was alleged that “Staff did not allow daycare children access to the bathroom” and “Staff did not ensure child had access to appropriate clothing for the weather.” During the investigation, LPA Nguyen requested facility roster and pertinent documents to assist with the investigation. LPA Nguyen inspected the facility and interviewed the childcare director, childcare teachers, childcare children on site and childcare parents and reporting party via telephone.

Report continues on LIC9099-C... (Page 2)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 01/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 53-CC-20251217090527
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: LITTLE LEARNERS PRESCHOOL
FACILITY NUMBER: 390320920
VISIT DATE: 01/28/2026
NARRATIVE
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(Page 2)
Based on interviews with childcare director, childcare teachers, childcare children, and reporting party, LPA obtained corroborating information from childcare director, childcare teachers, childcare children, and reporting party. Multiple individuals stated that there were multiple occasions where childcare staff declined childcare children access to the bathrooms while they were in the teachers’ care, and childcare children had to wait to use the bathrooms when they needed to go to the bathrooms.

In addition, based on interviews with childcare director, childcare teachers, childcare child, and reporting party, LPA obtained corroborating information from childcare director, childcare teachers, childcare child, and reporting party. Multiple individuals stated there was an occasion where childcare staff declined C1’s access to C1’s sweater/jacket as C1 asked for the sweater and got cold while C1 played outside with other peers and teachers.

Based on corroborating information from the interviews of childcare director, childcare teachers, childcare children, and reporting party, there is a preponderance of evidence to prove the alleged violations did occur at the facility. Therefore, the above allegations are found to be SUBSTANTIATED.

The following Title 22 Deficiency is being cited on the subsequent 9099-D page. Upon receipt of Type-A citations, Facility representative/director shall provide copies of the LIC 9099-D for parents/guardians of children in care and for parents/guardians of newly enrolled children for the next 12 months. Facility representative must also keep the signed LIC 9224, acknowledging receipt of LIC 9099-D in each child's file.



Appeal Rights were provided, and LPA posted a Notice of Site Visit and 9099-D page dated January 28th, 2026, which must remain posted for 30 days.

An exit interview was conducted, and a copy of this report was provided and reviewed with the facility representative/director, Bonnie Cearley. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 01/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 53-CC-20251217090527
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: LITTLE LEARNERS PRESCHOOL
FACILITY NUMBER: 390320920
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/28/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/29/2026
Section Cited
CCR
101223(a)(3)
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(a) The licensee shall ensure that each child is accorded the following personal rights: 3) ... interference with functions of daily living including eating, ... toileting; or withholding of ... clothing, ....This requirement was not met as evidenced by:
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Staff Meeting will be held to focus on Personal Rights. Facility representative (FR) will email LPA the teachers’ meeting agenda and the sign-in sheet from this meeting.
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Based interviews, it was proven there were multiple occasions where children were declined access to the bathrooms and there was an occasion where C1 was declined access to the jacket/sweater as she got cold while playing outside at the facility which posed an immediate health, safety, or personal rights risk to children in care.
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Facility representative will also email the signed statements to LPA.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: David Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 01/28/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3