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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 390321102
Report Date: 07/09/2025
Date Signed: 07/09/2025 11:01:28 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/01/2025 and conducted by Evaluator Janie Davis
COMPLAINT CONTROL NUMBER: 53-CC-20250701113803
FACILITY NAME:REIDER, SHIRLEYFACILITY NUMBER:
390321102
ADMINISTRATOR:SHIRLEY REIDERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 599-4785
CITY:RIPONSTATE: CAZIP CODE:
95366
CAPACITY:14CENSUS: 14DATE:
07/09/2025
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Shirley ReiderTIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee is operating over capacity.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Janie Davis met with Licensee, Shirley Reider to deliver the findings of the complaint investigation regarding the above allegation.
During the course of the investigation, LPA Davis conducted interviews and obtained information pertaining to allegation. It was alleged that Licensee is operating over capacity. Licensee is licensed for a large family child care home. LPA Davis examined and reviewed roster and schedules of the children enrolled (14), and verified Licensee is not over capacity. Interviews and observations did not indicate a capacity issue.
Based on the conflicting information within interview and observations, throughout the course of this investigation, the above allegation could not be substantiated or dismissed. Although the allegation may have happened (or is valid), there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the finding is UNSUBSTANTIATED.

Exit interview was conducted. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Janie Davis
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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