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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 392700109
Report Date: 07/17/2026
Date Signed: 07/17/2026 03:08:23 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/24/2026 and conducted by Evaluator Michael Bilger
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20260424151028
FACILITY NAME:DELTA AT THE SHERWOODSFACILITY NUMBER:
392700109
ADMINISTRATOR:JOSHUA RIVERAFACILITY TYPE:
740
ADDRESS:1215 W SWAIN ROADTELEPHONE:
(209) 689-3180
CITY:STOCKTONSTATE: CAZIP CODE:
95207
CAPACITY:42CENSUS: 26DATE:
07/17/2026
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Farina KhanTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Staff has inappropriate interactions with resident
INVESTIGATION FINDINGS:
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On 7-17-2026 at 2:00pm, Licensing Program Analyst (LPA) Michael Bilger arrived unannounced to deliver and discuss findings for the allegation noted above. LPA met with acting administrator Farina Khan and explained the purpose of the visit. During this investigation, LPA conducted interviews with five staff members and four residents. Additionally, LPA reviewed facility file documentation including needs and services plan and physician’s report pertaining to resident1 (R1), as well as staff file record for staff1 (S1).

Allegation: Staff has inappropriate interactions with resident. LPA conducted interviews and record reviews as noted above. Based on the evidence reviewed, it was revealed that R1 previously resided at facility while S1 was employed as the Administrator, and S1 had regular contact with R1 as part of S1's regular job related duties. It was further revealed that after R1 transferred to another facility, R1 continued to receive visits by S1 who was aware of and consented to the visit. {Cont. on 9099C}
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Liza King
LICENSING EVALUATOR NAME: Michael Bilger
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20260424151028
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: DELTA AT THE SHERWOODS
FACILITY NUMBER: 392700109
VISIT DATE: 07/17/2026
NARRATIVE
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Interviews also revealed that no corroborated evidence existed to suggest that actions describing inappropriate interaction between S1 and R1 occurred while residing at Delta at the Sherwoods. A review of staffing file did not indicate previous disciplinary action or history of inappropriate interactions with residents. As part of this investigation, a review of R1’s needs and service plan and physician’s report revealed a history of paranoia and hallucinations. As a result of the above evidence reviewed, it is determined that there is not a preponderance of evidence to conclude that staff engaged in inappropriate interactions with a resident, therefore, this allegation is UNSUBSTANTIATED.
A finding of unsubstantiated means the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.
An exit interview was conducted with acting administrator and a copy of this report was provided. Appeal rights provided.
SUPERVISORS NAME: Liza King
LICENSING EVALUATOR NAME: Michael Bilger
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2