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13 | Licensing Program Analysts (LPA) Diego Escobar conducted an subsequent complaint investigation visit on 11/25/2020. LPA met with Jade Parker, Administrator, and explained the purpose of the visit.
LPA reviewed Resident 1 (R1)'s care plan and charting notes. R1's care plan indicated R1 needs total assist with medical, dental, and psychiatric appointments "Assist client with transportation to appointments." R1 had a scheduled doctor's appointment for 10/15/2020. On 10/15/2020, doctor's office could not get a hold of any staff at Stacie's Chalet. R1's Day Program staff discovered that Stacie's Chalet staff could not take R1 to his appointment and Day Program staff decided to provide transportation for R1. Based on LPA's observation, interview and record review, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. The following deficiency was observed (see LIC 9099-D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiencies may result in civil penalties. Appeal rights were provided. Exit interview was conducted with Administrator. Copy of the report sent to Administrator via e-mail with a "read receipt" to verify the LIC 9099, LIC 9099-D and Appeal Rights were received. Jade is to print out each report and fax a signed copy to LPA at 916-263-4744. |