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13 | On 08/11/2026, Licensing Program Analyst (LPA) Melina Oropeza arrived unannounced to continue the complaint investigation regarding the allegations above. LPA met with Administrator Sheryl Bravo and explained the purpose of the visit.
During the investigation, LPA conducted interviews with the Administrator and 2 staff members. LPA also reviewed facility documentation including resident and staff rosters, incident reports, Medication Technician (MT) training records, annual MT training verification, Activities of Daily Living (ADL) task sheets, hospice notes and residents’ care documentation.
Based on interviews conducted and records reviewed, information obtained did not determine that residents' medical needs were not being met or that staff providing care lacked the required qualifications and training. Records reviewed reflected residents' care needs and services provided and staff records reviewed reflected applicable training.
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