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13 | Licensing Program Analyst (LPA) Avelina Martinez arrived at the facility unannounced on 03/06/2024 at 9:00 AM to follow up on a complaint and deliver complaint findings, LPA Martinez met with Judy Rodriguez and Daisy Aguilar and Stephen Ratlift and explained the purpose of the visit.
Throughout the course of the investigation, LPA Martinez conducted interviews, toured the facility, and reviewed facility records. LPA Martinez interviewed resident 1 (R1) and resident 2 (R2). Both residents reported they have not witnessed facility staff threaten residents. In addition, R1 and R2 reported they have not experienced threats from facility staff.
Due to the above noted information, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, and therefore the allegation is unsubstantiated. |