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13 | On 02-29-2024 at 8:00 AM, Licensing Program Analyst (LPA) Avelina Martinez and Licensing Program Manger (LPM) Liza King conducted an unannounced facility visit to open a complaint investigation with the above allegation. LPA Martinez met with Daisy Aguilar and Judy Rodriquez and explained the purpose of today's visit.
During today’s visit, LPA and LPM conducted file reviews, toured the facility, and conducted a medication room audit. During today's visit, LPM King smelled a foul urine odor in the memory care unit. Facility staff informed LPM King that the facility is in the process of deep cleaning the facility carpets. The facility was cited under complaint 27-AS-20240105135347 on 02/29/2024. Therefore, this allegation is substantiated and the deficiency and plan of correction can be found under complaint number 27-AS-20240105135347; 9099 reported dated 02/29/2024. As a result of this investigation, the Department finds this allegation to be Substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Deficiency cited on the LIC 9099-D, per Title 22 Regulations. An exit interview was conducted, and a copy of this report was provided to facility. |