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32 | Furthermore, Resident 1's Needs and Service Plan did not include how facility staff will keep other residents safe when resident 1 becomes aggressive. The licensee did not ensure to provide a safe and comfortable environment for the other residents residing at this facility.
As a result of this investigation, the Department finds this allegation to be Substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Deficiency cited on the LIC 9099-D, per Title 22 Regulations. Appeals rights given to the facility.
An exit interview was conducted with Alma Whitted via telephone and a copy of this report was provided to Alma Whitted via email and an electronic email read receipt confirms receiving these documents. |