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13 | On 05/05/2022 at 10:30am, Licensing Program Analyst (LPA) T. White arrived unannounced to open and investigate the complaint allegation noted above. LPA met with Administrator, Joseph Navarro and explained the purpose of the visit.
During course of investigation, LPA interviewed 4 clients and 2 staff members. 4 of 4 clients and 1 of 2 staff members stated they do not know the excluded individual. 4 of 4 clients and 1 of 2 staff members have not seen the execluded individual at the facility. Staff #1 (S1) stated the excluded individual has not been present at the facility. However, S1 stated, the excluded individual attended facility Easter event on 04/17/2022.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
An exit interview was conducted with Administrator and a copy of report given.
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