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13 | Licensing Program Analyst (LPA) Ruth Wallace contacted the facility via telephone to deliver amended finding on a complaint investigation on 08/20/2020 due to COVID-19 and pre-cautionary measures. LPA identified herself and discussed the purpose of the call and the elements of the allegation with Administrator Leslie Anderson.
LPA reviewed all submitted documents, interviewed Staff, Hospice Nurses, and Administrator from different shifts at the facility. The information provided in the complaint alleged that staff have been sleeping during working hours. LPA conducted interviews and observations; LPA could not confirm or deny the allegation occurred.
There was not a preponderance to prove or disprove that the allegation occurred as reported therefore it was Unsubstantiated. Copy of 9099 with finding was sent via email with "read receipt". Administrator will return with her signature on copy via email to LPA Ruth Wallace.
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