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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 392700721
Report Date: 08/26/2026
Date Signed: 08/26/2026 05:33:33 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/24/2026 and conducted by Evaluator Albert Johnson
COMPLAINT CONTROL NUMBER: 27-AS-20260824154201
FACILITY NAME:DIAMOND CARE INC.FACILITY NUMBER:
392700721
ADMINISTRATOR:JENNIFER SILVAFACILITY TYPE:
740
ADDRESS:7910 BRIGHT RDTELEPHONE:
(209) 914-2859
CITY:FRENCH CAMPSTATE: CAZIP CODE:
95231
CAPACITY:16CENSUS: 12DATE:
08/26/2026
UNANNOUNCEDTIME BEGAN:
03:15 PM
MET WITH:Jenna SilvaTIME COMPLETED:
04:46 PM
ALLEGATION(S):
1
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5
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9
Staff did not prevent a resident from interacting inappropriately with another resident in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
8
9
10
11
12
13
On 08/26/2026, Licensing Program Analyst (LPA) Albert Johnson arrived unannounced at this facility to conduct a complaint visit. LPA met with Staff Members and explained the purpose of the visit.

Based on interviews, records reviewed, and the absence of any corroborating evidence, the allegation that another resident entered R1’s room and got on top of him is unfounded. The investigation did not reveal any information indicating that the incident occurred. The allegation was investigated through interviews, review of facility documentation, and review of resident records. The report says that Mr. Oliveira may have experienced psychosis, and his wife confirmed concerns about the accuracy of his statements. R1 was unable to provide identifying details, a specific date, or consistent information. Facility records from Summer 2025 show no documentation of any resident entering R1’s room or engaging in inappropriate physical contact. Staff interviews revealed no witnesses, no reports, and no behavioral concerns involving the female resident allegedly involved.

There is no evidence supporting that the incident occurred as described. The allegation relies solely on R1’s report, which is inconsistent and uncorroborated. No physical evidence, witness statements, or facility documentation support the claim. Therefore, the allegation is deemed UNFOUNDED. Note that a finding that is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis.
Unfounded
Estimated Days of Completion: 0
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Albert Johnson
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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