<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 392700743
Report Date: 03/19/2026
Date Signed: 03/23/2026 02:32:27 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/29/2025 and conducted by Evaluator Charlie Yang
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20251229154253
FACILITY NAME:LA FAMILIA RESIDENCEFACILITY NUMBER:
392700743
ADMINISTRATOR:YEPIZ, GUADALUPE CRYSTALFACILITY TYPE:
735
ADDRESS:627 W TURNER ROADTELEPHONE:
(209) 310-2192
CITY:LODISTATE: CAZIP CODE:
95240
CAPACITY:6CENSUS: 4DATE:
03/19/2026
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Anjeneau WardTIME COMPLETED:
04:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff consume illegal drugs at the facility
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Unannounced complaint visit made out to this facility on 03/19/2026 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility caregivers, Terri Flores and Anni Flores, who were briefly interviewed at this time. This LPA requested that they go ahead and contact the facility designated Administrator, Anjeneau Ward, to inform her that CCL was present at this time. The facility designated Administrator arrived shortly thereafter to this facility while this LPA was present at this time.
A brief interview was conducted with the facility designated Administrator at this time.
Current census was 4 residents, of which (1) resident, was out of the home with their family and responsible parties at this time.
The purpose of this visit was to present the findings of this investigation to this facility, and it's representative, at this time.
Based on a review of the forms and documents gathered during the course of this investigation, it was learned that there have not been any documented issues or concerns about facility staff appearing to be under the influence of any illegal substances while providing care and supervision to the residents in care.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Liza King
LICENSING EVALUATOR NAME: Charlie Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 03/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/19/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20251229154253
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: LA FAMILIA RESIDENCE
FACILITY NUMBER: 392700743
VISIT DATE: 03/19/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Based on interviews that were conducted during the course of this investigation, it was learned that there weren't any witnessed accounts in regards to facility staff coming to work under the influence or witnessed to have used illegal drugs or any illegal substances while employed at this time.
It was learned that there have not been any concerns filed with local law enforcement or voiced with any other regulatory agencies involved with this facility, and its personnel, being involved in illegal drug use or behaviors associated with illegal substance abuse.

As a result of this investigation, this Department found the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated meant that although the allegation may have happened or was valid, there was not a preponderance of the evidence to prove that the alleged violation occurred.

There were no deficiencies observed or cited at this time.

Exit Interview
SUPERVISORS NAME: Liza King
LICENSING EVALUATOR NAME: Charlie Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 03/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/19/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2